Terms and Conditions: (Last updated March 2016)
By using the website you agree to be bound by these Terms & Conditions.
AMOS reserve the right to:
Update these Terms & Conditions from time to time and any changes will be notified to you via a suitable announcement on the website. It is your responsibility to check for such changes. The changes will apply to the use of the Website after we have given such announcement. If you do not wish to accept the new Terms you should not continue to use the website. If you continue to use the website after the date on which the change comes into effect, your use of the website indicates your agreement to be bound by the new Terms & Conditions.
Modify or withdraw, temporarily or permanently, this website and the material contained within (or any part) without notice to you and you confirm that AMOS shall not be liable to you for any modification to or withdrawal of the website or its contents.
You warrant that:
The personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity
You are not impersonating any other person or entity
The products purchased on this site are for private and domestic use only and are not for re sale. You will notify us immediately of any changes to the personal information by emailing or telephoning our customer service representatives.
When you shop on this website, AMOS will ask you to input personal details in order for AMOS to identify you, such as your name, email address, billing address, delivery address, credit card or other payment information. AMOS confirm that this information will be held by AMOS in accordance with the registration we have with the Data Commissioner's office.
5. PROTECTING YOUR SECURITY
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases.
AMOS take the risk of Internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. There is a possibility we may contact you to make additional security checks and we ask for your co-operation to enable us to complete them. We will not tolerate fraudulent transactions and such transactions will be reported to the relevant authorities
By accepting these Terms & Conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
The website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree not to upload or transmit through the Website:
Any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer
Any material which is defamatory, offensive or of an obscene character
You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms & Conditions by you, or any other liabilities arising out of your use of this website or any other person accessing the website using your personal information.
8. THIRD PARTY LINKS
As a convenience to our customers, the website may include links to other websites or material which is beyond our control. For your information, we are not responsible for such websites or material nor do we review or endorse them. AMOS will not be liable, whether directly or indirectly, for the privacy practicer or content of such websites nor for any damage, loss or offense caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources.
All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by email (or by other means if no email address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order.
Any orders placed by you will be treated as an offer to purchase the goods or services from AMOS and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from AMOS shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and AMOS will take place when we (i) debit your credit, debit card, Amazon Account or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later.
AMOS will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the Website.
The products sold on the website are not for re-sale or distribution. You are limited to a purchase of 5 items of any one product. AMOS reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision.
You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. AMOS accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.
10. CANCELLATION RIGHTS
Where you have purchased the goods or services as a consumer (i.e.... for private use as opposed to business use), please note that you are entitled to cancel any contract completed with AMOS within 7 days from the day after receipt of the goods or services.
If you do cancel a contract pursuant to this clause 9, then:
You must notify AMOS by going here contact us>>
You must retain possession of the goods or services and ensure that the goods or services are kept in the same condition as they were when they were delivered until such time as the goods or services are either collected by AMOS or delivered back to AMOS by you
AMOS will notify you of when we wish to collect the goods or services. The goods and services will be collected by AMOS within 28 days of our receiving your cancellation notice and we will charge the cost of collecting the goods or services, and will deduct this from any sum owed by AMOS to you. Alternatively, you can return the goods or services to AMOS by going here contact us>> will be able to provide you with address details
AMOS will refund any monies you have paid to AMOS within 30 days of receipt of your cancellation notice
11. PRICE AND PAYMENT
All prices shown are inclusive of VAT (where applicable) and are correct at the time they are entered on to the system. AMOS reserve the right, however, to change prices at any time without notice to you.
Orders with a delivery address outside the UK may be subject to import duties and taxes (including VAT) which are levied once a delivery reaches your destination country. Any such additional charges must be borne by you. You should note that customs policies and practises vary widely from country to country. AMOS recommend that you contact your local customs office for information.
Please note that when shipping goods from outside of the United Kingdom, cross border shipments may be subject to opening and inspection by customs authorities. In respect of all goods dispatched to you to an address outside of the United Kingdom, you are deemed to be the importer of the goods and must therefore comply with all the laws and regulations of the country into which the goods are being delivered.
Payment can be made by any major credit or debit card, via your PayPal or Amazon account. Payment will be debited and cleared from your account before the dispatch of your good or provision of the service to you.
In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order in accordance with clause 9, we are not required to sell the goods to you at the price shown. AMOS always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods, then you will receive a full refund.
You confirm that the credit, debit card, PayPal or Amazon account that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to AMOS we will not be liable to you for any delay or non-delivery.
You may only use one discount code with each order. AMOS reserve the right to reject or cancel any orders where you add more than one discount code to the basket.
AMOS allow you to use discount codes strictly on the Terms & Conditions upon which they were issued which, amongst other things, may include Terms & Conditions relating to your eligibility to AMOSe them and a maximum order value. Please familiarise yourself with these Terms & Conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these Terms & Conditions even if your credit or debit card has been charged. If there is any inconsistency between the Terms & Conditions upon which the discount codes were issued and these Terms & Conditions, the discount code Terms & Conditions prevail. A copy of the discount code Terms & Conditions can be obtained by mailing or telephoning our customer service representatives.
12. ELIGIBILITY TO PURCHASE
To be eligible to purchase goods on this website and lawfully enter into and form contracts on this website under English law you must:
If an individual, be 18 years of age or over
Register your real name, address, phone number, email address any other details requested.
By offering to purchase goods and services you represent to AMOS that you are 18 years of age or over and authorise AMOS to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.
13. INTELLECTUAL PROPERTY
The content of the website is protected by copyright, trade marks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the website shall remain with AMOS or our licensors. You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the website.
14. LIMITATION OF LIABILITY
Not with standing any other provision in the Terms & Conditions, nothing in these Terms & Conditions:
Affect or limit your rights as a consumer under English law
Will exclude or limit our liability for death or personal injury resulting from our negligence.
The website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the website and any information provided by you. You must bear the risk associated with the use of the Internet.
Whilst AMOS will try to ensure that material included on the website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. AMOS will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the website. If we are informed of any inaccuracies in the material on the website we will attempt to correct this as soon as we reasonably can.
In particular, we disclaim all liabilities in connection with the following:
Incompatibility of the website with any of your equipment, software or telecommunications links;
Technical problems including errors or interruptions of the website unsuitability, unreliability or inaccuracy of the website
Failure of the website to meet your requirements
To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the website.
If any part of the Terms & Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms & Conditions and shall not affect the validity and enforceability of any remaining provisions of the Terms & Conditions
No waiver by AMOS shall be construed as a waiver of any proceeding or succeeding breach of any provision.
17. ENTIRE AGREEMENT
These Terms & Conditions form the entire basis of any agreement reached between you and AMOS.
18. LAW AND JURISDICTION
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.
In order to ensure our customers receive the best level of service we are offer a 100% no quibble money back guarantee for peace of mind when purchasing from AMOS.co.uk we offer a comprehensive returns policy in the unlikely event that you are not 100% satisfied with the products delivered. If you receive non-working, defective, damaged, misrepresented or unwanted items and you want to return for a refund or replacement than you have to notify AMOS within seven working days of receipt of your parcel and return with our returns form and we guarantee customer satisfaction. Most things we sell are covered by our 30-day money-back guarantee from your purchase date, so just return them to AMOS unsed, in their original undamaged packaging, in a re-saleable condition with all contents, with our returns form and we'll happily give you a refund
Please note that the following returns procedure must be followed, and failure to do so may result in AMOS being unable to exchange goods or provide refunds. Also please be aware that we cannot be held responsible and provide refunds/exchanges on stock affected by circumstances beyond our control. This includes damage and neglect after goods are received, goods being stored in climatic conditions such as extremes of temperature that can affect some items or alter appearance slightly or damage by third parties.
If you want to return your order for any reason after 30-day of purchase than we reserve the right to make a 25% to 85% restocking charge for any goods or to refuse to accept such goods or we offer replacement or we offer partial refund, at our sole discretion.
Our company policy is for all customers to give full co-operation to AMOS regards to returns as we will need accurate details of item being returned as this may cause delays in processing your request and may in some cases ref the item to be returned or refered to process your returns.
Purchasing from AMOS means you are happy to abide by our terms and conditions and you agree with our returns policy. AMOS wants to take this opportunity to assure you that customer satisfaction is our number one priority and will always we will do our best to satisfy all our customers.
How to return an item?
Please note that returns will only be accepted with an Returns Form only which you can download from click here>>
All returns are processed with-in seven working days of receipt at our office, please note in some extreme case & by period like Christmas and New Year it takes more than twenty days.
Please note opening dispute is not a solution which will delay to process your enquiry / returns / refunds because once case go to Resolution Centre we have to reply through eBay / PayPal Resolution Centre.
AMOS take false claims seriouosly like applying charge back falsely, opening case in Resolution Centre falsely, not co-operating with AMOS, etc. Anyone suspected in above activity to AMOS via Amazon, via PayPal will be excluded from buying from AMOS and our affiliate partners. AMOS always inform Amazon and PayPal to make a note on your account for every false claim to reduce such activity on Amazon and PayPal.
20. ALL COMPETITIONS
AMOS reserve the right to amend these Terms & Conditions from time to time
These rules will be deemed incorporated into each competition except to the extent that any specific instruction in a competition provides otherwise
By entering the competition entrants will be deemed to have read and understood these Terms & Conditions and be bound by them. All of our decisions will be final and binding
Any person who is an employee or an immediate family member of an employee of any AMOS company or any other person who is directly connected with the organisation of any particular competition is ineligible to participate
Competitions are only open to residents of the UK.
All entrants are to be aged 18 or over unless any other age restriction is specified or implied. Entrants should, if under 18, obtain permission in advance from their parent or guardian
All entries must be received by the closing date specified in the competition. Answers will be entered upon submission. No responsibility will be taken for any answers that are misdirected, lost for technical or other reasons or received after the closing date
AMOS reserve the absolute right to disqualify any entrant to any competition which we consider has used improper technical means to enter
Entrants are liable for their costs to access computer networks
If for any reason an advertised prize is unavailable we reserve the right at our absolute discretion to substitute a similar prize of equivalent or greater value
Only one prize will be awarded per household.
There will be no cash or other alternative to the prize offered and prizes are not transferable.
The winner's name will be selected in a random draw, after the closing date, from all correct answers received.
The winner of a prize will be notified within 28 days after the winner has been ascertained.
Please allow 28 days for delivery of all prizes.
If the winner of the a competition is unable to take up a prize for any reason or if the winner cannot be notified after reasonable efforts having been made then we may dispose of the prize as we think fit without any liability to the winner for having done so.
For each competition, only one prize will be awarded per entrant / email address. Names of winners will be available on request.
Travel arrangements are the responsibility of prize winners unless otherwise stated
AMOS reserve the right to require written permission from the parent or guardian of any winner who is under the age of 16 and to require such a winner to choose as a companion someone 18 or over.
Competition prizes/tickets may be restricted to certain times of the year and unless otherwise stated all prizes must be taken within 6 months of the date of the competition draw.
Where prizes are to be provided by a third party then the winner will be required to complete all appropriate or applicable booking or other formalities direct with such providers. AMOS will have no responsibility for the acts/defaults of any other persons or companies.
21. DELIVERY OF YOUR GIFT VOUCHER
You will receive Order Confirmation and dispatch emails as normal, followed within 24 hours by an email with your printable gift voucher containing a unique code.
Your voucher will be delivered as an HTML formatted email - if you forward the email, formatting may not be preserved, but the unique code will still be valid.
Each voucher must be used in full in a single transaction. There is no change or credit given for unAMOSed portions of a gift voucher.
Only one voucher can be redeemed per transaction. The balance of your shopping basket must be paid for AMOSing normal payment methods.
The gift vouchers cannot be used in conjunction with any other offers (including discount code offers).
Vouchers are valid for 12 months from date of issue. Vouchers presented after their expiry date will be treated as void
AMOS accept no liability for vouchers lost or stolen.
Vouchers purchased with cards which have had payment reclaimed will be invalidated.
Vouchers cannot be returned or refunded, except in accordance with your legal rights.
AMOS reserve the right to refuse to accept a voucher which we deem to have been tampered with, duplicated or which otherwise is suspected to be affected from fraud.
AMOS reserve the right to change any of these Terms & Conditions from time to time without notice and to take appropriate action including cancellation of the voucher if, at our discretion, we deem such action necessary.
22. MULTIBUY OFFERS
This offer applies only to qualifying items listed in the multibuy area of this website.
Where any goods are returned (except for an exchange where products are faulty/defective), we are entitled to either require the return of all goods delivered as part of that multibuy offer at your cost or charge you for the goods retained by you at the full price quoted on this site.